Westec Customer Portal

Watch Our Video

Employee Pepper Sprayed

Kid Rock Waffle House Fight

Watch Your Business From Anywhere

Explore Video Testimonials, Surveillance Footage And More »

Exception Reporting

Exception reporting is designed to provide you with details regarding potential site policy violations on a sensor-by-sensor basis.

When a site sensor (such as a door sensor or a safe sensor) is set to report exceptions, a signal is generated in each instance that the sensor is triggered. This signal is processed by the DVR to 1) note that an exception has occurred, and 2) determine whether the signal represents an alarm event that warrants response, as determined by whether the sensor was armed at the time that the signal was generated.

For example, assume that you have an operational policy in place dictating that, for safety reasons, employees may not open a site’s back door between the hours of 10:00 PM and 12:00 PM. Each time the back door is opened (at any time during the day or night), the door’s sensor is triggered. If the sensor is triggered during the store’s normal operating hours, the event is simply recorded in the site’s history archive so that the details are available for reporting purposes. However, if the sensor is triggered during the prohibited time frame (assume for this example that the back door is opened at 11:15 PM), the event is recorded in the site’s history archive and an alarm is passed to the Westec Command Center to indicate a security violation that should be investigated.

There are three exception types, each of which can be set for site sensors. The exception types include the following:

  • Front Door Exception
  • Back Door Exception
  • Safe Exception

Related...

Customer Portal
Remote Client

Request A QuoteContact Westec - Video Intervention