Central Command Center, West Des Moines, IA
The Central Command Center
Located in West Des Moines Iowa, the state-of-the-art Central Command Center watches thousands of locations across the country every day. The monitoring center has a team of highly trained Intervention Specialists that are ready to identify, evaluate and respond.
Jewelry store thieves caught in the act
Watch surveillance footage from a jewelry store robbery. Westec Intervention Specialists contacted the police as the incident unfolded.
Video Verification
When an alarm is triggered at your location, an Intervention Specialists looks into your location using your existing video surveillance equipment, to verify the cause of the alarm. If a suspicious event is occurring, they’ll notify authorities and police will be dispatched. Police respond much faster when they know it’s not a false alarm. The intervention specialist will also notify the local company contact and advise them of the situation.
- Eliminates false alarm fees and the associated fines
- Police respond faster to a verified alarm
- Immediate real-time response
- Highly trained specialists are ready to assist 24/7
- Only 2% of all calls received require authorities to be dispatched
98% of all alarms are false - national average
Watch Our Videos
 Video Verification |
 Warehouse Uses Video Verification |
 Virtual Guard |
